Privacy Policy, Security Policy, HIPAA Policy, and Terms of Use

Welcome to Vitruvian Health’s official website. By accessing and using our website (www.vitruvian.health), you agree to comply with the following terms and policies governing the protection of your personal information, security protocols, and our compliance with HIPAA regulations. Please read these carefully before using our website or submitting any personal information.

1. Privacy Policy

Vitruvian Health is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information.

Information Collection:

We collect personal information when you:

Visit our website
Submit forms or inquiries
Schedule appointments or services
Communicate with us through other means, such as phone or email

The information collected may include, but is not limited to, your name, email address, phone number, health information, and billing details.

Use of Information:

Vitruvian Health uses your personal information to:

Provide medical services
Respond to your inquiries
Manage appointments
Comply with legal obligations
Ensure proper billing and payment processing
Enhance website performance and improve user experience

We do not share your information with third parties, except as required for the provision of services, legal obligations, or with your explicit consent. If we use third-party services (e.g., external billing services or analytics providers), they must comply with our strict data protection standards..

Data Retention:

We retain your information only as long as necessary to provide our services and comply with legal, tax, or reporting requirements. After that period, your personal information will be securely deleted or anonymized.

International Data Transfers:

If you are accessing our website from outside the United States, you consent to the transfer and processing of your data in the United States, where data protection laws may differ from those in your location.

Cookies and Third-Party Links:

We use cookies to enhance user experience, track website performance, and gather analytical data. You can adjust your browser settings to refuse cookies or notify you when a cookie is being set. Additionally, our website may contain links to external websites. These third-party sites are not governed by this privacy policy, and Vitruvian Health is not responsible for their content or privacy practices.

Legal Requests:

We may disclose your personal information if required to do so by law, or in response to valid requests by public authorities.

2. Security Policy

Data Security:

Vitruvian Health is committed to protecting the security of your personal information. We implement administrative, technical, and physical safeguards to ensure your data is protected from unauthorized access, misuse, or disclosure.

We employ:

SSL encryption for all web traffic
Firewalls and secure servers to protect our systems
Secure password management for all employees
Regular vulnerability testing and audits

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure. You accept that Vitruvian Health cannot guarantee absolute security and agree to assume certain risks when submitting your information.

Incident Response:

In the event of a security breach, we will notify affected individuals in accordance with applicable laws, within a reasonable timeframe after discovering the breach.

User Responsibilities:

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You are prohibited from attempting to breach security features, introducing malicious software, or disrupting the website’s functionality in any way. Notify us immediately if you suspect any unauthorized access to your account.

3. HIPAA Compliance

Vitruvian Health is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA) regarding the protection of health information.

Protected Health Information (PHI):

We strictly adhere to the principles of HIPAA to ensure that your PHI is safeguarded. PHI refers to individually identifiable health information transmitted or maintained in any form, including but not limited to:

Medical history
Lab results
Diagnoses and treatment records
Insurance and billing information

Your Rights Under HIPAA:

You have the right to:

Access your PHI
Request amendments to your PHI
Request an accounting of disclosures of your PHI
Request that we restrict the use and disclosure of your PHI
File a complaint if you believe your rights have been violated

Disclosure of PHI:

Vitruvian Health may disclose your PHI only as required for:

Treatment purposes
Payment processing
Healthcare operations
As required by law

We do not disclose your PHI without your explicit consent except where HIPAA permits or requires us to do so.

Breach Notification:

In the event of any breach of unsecured PHI, we will notify affected individuals without undue delay and in compliance with HIPAA breach notification requirements.

Minimum Necessary Standard:

We follow HIPAA’s 'Minimum Necessary Standard' to limit the use and disclosure of your PHI to only what is necessary for treatment, payment, or healthcare operations.

4. Terms of Use

By using our website, you agree to the following terms and conditions. If you do not agree with any of these terms, you should discontinue your use of the website immediately.

Use of Website:

You may use the website for personal, non-commercial purposes only. You may not modify, copy, distribute, reproduce, or create derivative works from the content on the website unless expressly permitted by Vitruvian Health.

Medical Disclaimer:

The content on this website is for informational purposes only and should not be considered medical advice. Always consult a healthcare provider before making any decisions regarding your health or medical care. Vitruvian Health disclaims any liability for any actions taken based on information provided on the website.

Limitation of Liability:

Vitruvian Health is not liable for any damages resulting from:

Your use of the website
Errors, omissions, or inaccuracies in the website content
Unauthorized access or alteration of your transmissions or data
Any third-party services or links

Our liability for any claim arising from your use of the website is limited to the amount paid, if any, for accessing our website or using our services.

Intellectual Property:

All content on this website, including text, images, logos, and software, is the property of Vitruvian Health and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use is strictly prohibited.

Governing Law:

These terms and policies shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to conflict of law principles.

Arbitration Clause:

All disputes arising under these terms or relating to the use of our website shall be resolved through binding arbitration, in accordance with the rules of the American Arbitration Association.

Termination Clause:

Vitruvian Health reserves the right to terminate your access to the website at any time, with or without cause, and without notice.

Modification of Terms:

Vitruvian Health reserves the right to modify these terms and policies at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the website constitutes acceptance of the revised terms.

5. Contact Us

If you have any questions regarding these policies, please contact us at:

Vitruvian Health - Grand Rapids Location
1000 East Paris SE Suite 221
Grand Rapids, MI 49546
Phone: 616-841-2615
Email: admin@vitruvian.health

Vitruvian Health - Ionia Location
431 Swartz Ct. Suite 200
Ionia, MI 48846
Phone: 616-841-2615
Email: admin@vitruvian.health